Frequently Asked Questions
Choosing a Map
The 3D Map: 3 different layers, 6 to 15 mm thick (0.23'' - 0.47''); The 2D Map: 1 layer (5 to 6mm thick (0.2'' - 0.24'')
The Wooden Maps are painted with beige-brown wood dye and all the borders and names of the countries are engraved on the surface. The Colored Maps are dyed with brighter colors (check out all the designs available!). All geographical names, pictures (for Kid's Maps) rivers and lakes are printed.
What do I have?
Map includes almost all the countries and islands, except all those super small ones. Please click here to see the full list. Please pay attention this Map is not a geographical one, it's a decoratioin piece, some deviations vs. true geography are possible, though.
Yes, they are included :)
No, they are not. But you can add them to your cart with the Map. Click here
Absolutely! We have a legal patent and all the documents for our Wooden Maps. And we provide lifetime warranty on all the Maps, the document is included in the box.
Installation / Deinstallation / Taking care of the Map
Most our Maps come with special double-sided tape that is strong enough to hold the Map pieces on the wall (but doesn’t stick to wallpaper!) The LED Maps are too heavy for the sticky tape, so you will get remote mounts and dowels to attach yours to the wall (these have no issues with wallpaper though :D)
LED WORLD MAPS, WORLD MAPS
LED WORLD MAPS, WORLD MAPS
If you want to get it off your wall (hope it’s not because you don’t like it anymore) — you will need a hairdryer. Direct the airflow between a Map piece and the wall, wait a bit and remove them one by one. To reinstall the Map you will need to buy more sticky tape, the old one won’t work. Click here to see how it’s done.
There're not particular rules. There are some recommendations, though: please avoid putting the Map in damp areas or in direct sunlight along with applying abrasive substances into its surface.
You need to make the following number of holes: for sizes L/XL - 25 holes, for size XXL - 45 holes.
Shipping / Customization / Other
Yes, we ship worldwide, except Brazil, Mexico, Japan, Poland, Russia, Abkhazia, Eswatini, Sudan, Somalia, Syria, Nauru, Myanmae, Cape Verde, Iran, Palestine and China.
Sure, we'll be happy to create a customized Map for you for an additional fee, which will depend on the type and the size of the Map. If you want to know more just email us your request at firstname.lastname@example.org and our Managers will send you all the info.
Please, contact our support manager email@example.com. We'll do our best to solve the issue in shortest terms possible.
Click here to find the instruction or check out our YouTube installation guide (LED WORLD MAPS)
Go to our tracking page or contact us
Please, email our support firstname.lastname@example.org. We're here to help!